Troubleshooting App Login Issues

Having trouble logging in? Learn how to troubleshoot login issues with these simple steps.

If you're having trouble logging into your SteerMate account, follow these steps to resolve the issue:

  1. Check Your Internet Connection: Ensure that you’re connected to the internet, either via Wi-Fi or mobile data.
  2. Reset Your Password: If you've forgotten your password, tap "Forgot Password" on the login screen. Enter your registered email address to receive a reset link.
  3. Verify Your Account: If you're a new user, make sure you have verified your account through the confirmation email or SMS.
  4. Update the App: Sometimes login issues can be caused by an outdated app version. Visit the App Store or Google Play to ensure you have the latest version installed.
  5. Clear Cache and Restart: On rare occasions, cached data can prevent logins. Clear your app cache (found in device settings) and restart the app.

If you're still experiencing problems, contact SteerMate support for further assistance.