If you're having trouble logging into your SteerMate account, follow these steps to resolve the issue:
- Check Your Internet Connection: Ensure that you’re connected to the internet, either via Wi-Fi or mobile data.
- Reset Your Password: If you've forgotten your password, tap "Forgot Password" on the login screen. Enter your registered email address to receive a reset link.
- Verify Your Account: If you're a new user, make sure you have verified your account through the confirmation email or SMS.
- Update the App: Sometimes login issues can be caused by an outdated app version. Visit the App Store or Google Play to ensure you have the latest version installed.
- Clear Cache and Restart: On rare occasions, cached data can prevent logins. Clear your app cache (found in device settings) and restart the app.
If you're still experiencing problems, contact SteerMate support for further assistance.